Occasionally, white marks may appear on soy candles due to the nature of the soy wax. The tiny, white looking crystals on the tops and sides of jars are called frosting and are very similar to the frosted look on chocolate. This is a natural characteristic of soy wax and should not be treated as a flaw. It does not affect the quality or burn of the candle.
Why is there is wet oil on top of my soy container candle?
Since soybean wax has a lower melting point than paraffin wax, it can release excess (fragrance) oils which it cannot hold (usually due to extreme temperature changes due to shipping - i.e. going from hot trucks to an air-conditioned environment or going from cold trucks in the winter to heated stores). You can leave it or wipe it out with a tissue or paper towel. Sweat from soy candles does not affect the burn quality and generally the sweat drops will not show up again after your first burn.
For optimum performance of soy candles, please store in a cool area out of in-direct and direct sunlight. Also, it can be caused by the scent sweating or separating out of the soy candles. We have found that 100% soy wax does not mix well with high concentrations of pure essential oil. Therefore, scented soy candle jars are more likely to sweat when warmed during shipping. This is just the fragrance oils coming to the surface. Some soy candle manufacturers recommended that you blot the top with a Kleenex or paper towel to prevent spillage.
Why does my soy candle look frosty? Is it drying out?
No, your soy candle does not dry out. Frosting is a natural characteristic of soy. It is not a flaw. It is strictly unique to pure soy candles. Often times it is called the "bloom". Actually, many customers are concerned if there is no frosting on their soy candles. It is a way that a customer can tell if their candle is really made with pure, all-natural soy wax. It's part of the soy experience!
Frosting does not seem to affect the scent throw or the burning properties of the candle. You can safely burn a candle with a bloom without worry. Frosting is a particular crystal growth of vegetable oils. It will cause the candle to look dry, which is simply a characteristic of that crystal structure, but has nothing to do with the candle "drying out". To minimize frosting, try to keep your candle out of direct sunlight and florescent lighting. Even changes in the weather can cause additional frosting. It is almost impossible to stop the soy wax from blooming.
Information taken from:http://www.alohabay.com/people/soy-beeswax-candles-frequently-asked-questions.html#7
The selection process for RetroWix containers is fun but also very thorough. We only select vintage pieces in excellent condition with very little wear. We have a list of characteristics that we look for in each dish regarding overall condition, glass thickness, type, size, and the shape of the container before we turn into a beautiful vintage candle. Once in our studio, we have another checklist to ensure we provide you the best and safest candle possible. These steps and following our recommended safety guidelines below will allow you to enjoy your vintage piece for many years to come.
What are the manufacturer recommendations for burning your candles?
We recommend that you follow all of the candle safety guidelines above which is also provided with your purchase. As these are vintage dishes, we find it especially important to trim your wick 1/4" before each burn. This helps the candle burn evenly and stay cooler. Also, only burn the candle for 4 hours at a time and discontinue use when you reach 1/4" of wax on the bottom of container. Leaving 1/4" of wax protects your vintage piece by preventing it from becoming too hot.
How do I remove wax once I'm finished burning?
Soy wax washes off RetroWix containers with good ole soap and warm water. Remove excess wax carefully and throw away. It will break apart easily. Once you have removed the wax, you can wash container with warm water and soap. If the wick is still adhered, use hot tap water to help loosen the glue that is adhered to the bottom of wick. Carefully remove using an object to gently lift the metal bottom of the wick.
IMPORTANT:
Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use. (Trust me...I've done this) My preferred tool to remove wax is a chopstick. This is safe and minimizes scratches.
